Choose a plan that works for you

  • Free Trial
    (Formerly Basic)


    • Unlimited Users
    • Unlimited Customers
    • Integrated Monthly Billing
    • General Reporting
    • Software Updates
    • Access to Forum Support
    • Free for 6 Months


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    (Formerly Level 1)


    Everything in Trial AND...
    • Mobile Dashboard
    • Integrated Monthly Billing
    • Unlimited Email Support
    • Transactional Emails
    • Document Scanning
    • Advanced Charting and Reports
    • Auto POS Check-In


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  • PLUS
    (Formerly Level 2)


    Everything in Standard AND...
    • Digital Waivers & Documents
    • Integrated digital smart waivers
    • Multi-Gym Functionality
    • Custom Reports From Queries
    • Membership Retention & Analysis
    • Customer Activity Reports
    • One Hour of Escalated Support


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    (Formerly Level 3)


    Everything in Plus AND...
    • Online Gift Cards
    • Change Request Form
    • Bookings & Events Scheduling
    • Online Bookings Integration
    • Booking Confirmation Emails
    • Resource Management
    • Branded Mobile App


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RGP Cloud

Rock Gym Pro was designed with one goal in mind – to make your life easier! The software was developed by a successful climbing gym owner who is intimately familiar with the unique challenges climbing businesses face in their day to day operations. Since our beginning in 2008, we’ve processed over $1.5 billion in transactions and are proud to claim a customer retention rate of 99%.

Frequently Asked Questions

Need help finding the right plan for your gym?

Give us a call or shoot us an email. We’re happy to help get you on the right track.

What operating system is required to run Rock Gym Pro?

The installed version of the software is designed to run on Windows 7, Windows 8, Windows 10 or Windows Server.

What else do I need to run RGP?

You’ll need a network connection between workstations, an internet connection from at least one computer, barcode scanner, cash drawer and receipt printer.

Can I access Rock Gym Pro in the Cloud?

Yes! With the RGP Cloud deployment option, your database and RGP information is securely hosted on a remote server that we maintain.

Which credit card processor is used with Rock Gym Pro?

POS, billing, and online transactions can be seamlessly processed in Rock Gym Pro.  Please see the Payment Gateways page.

Can you help me import data from my current software?

Yes. If you’re on a paid plan (one year commitment) we’re happy to help get your customer data into RGP for a small one-time fee.

I have more than one gym. Can Rock Gym Pro handle multiple gyms?

Yes! If you’re on a PLUS or PREMIUM Paid Plan, you can link the databases of multiple remote facilities together to offer seamless member check in to your users.

Will my data be backed up?

Yes, if you are on a paid plan, your Rock Gym Pro data can be backed up in near real-time.

Do you offer a discount for nonprofits?

Yes. RGP offers a 10% discount to nonprofit organizations. To request the discount, contact us with a link to your organization’s website and your TAX ID Exemption Number. We may also require your nonprofit documentation for approval. Please note: We are unable to provide retroactive discounts on past orders.