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Standard

 
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Premium

 
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CLOUD6
includes up to 6 seatsA seat is similar to a unique login for each person or device required to access RGP Cloud. Only 1 device/person can use an individual seat at the same time. Examples of seats would be Front Desk 1, Check In 1, John Doe (owner). In these examples, Front Desk 1 and Check In 1 are seats that would be shared by multiple staff members and paired to the specific computer. John Doe is an example of a seat associated with a specific person. Tablet waiver stations do not count as seats.
$199
per month
$299
per month
$399
per month

CLOUD12
includes up to 12 seatsA seat is similar to a unique login for each person or device required to access RGP Cloud. Only 1 device/person can use an individual seat at the same time. Examples of seats would be Front Desk 1, Check In 1, John Doe (owner). In these examples, Front Desk 1 and Check In 1 are seats that would be shared by multiple staff members and paired to the specific computer. John Doe is an example of a seat associated with a specific person. Tablet waiver stations do not count as seats.
$299
per month
$399
per month
$499
per month

CLOUD20
includes up to 20 seatsA seat is similar to a unique login for each person or device required to access RGP Cloud. Only 1 device/person can use an individual seat at the same time. Examples of seats would be Front Desk 1, Check In 1, John Doe (owner). In these examples, Front Desk 1 and Check In 1 are seats that would be shared by multiple staff members and paired to the specific computer. John Doe is an example of a seat associated with a specific person. Tablet waiver stations do not count as seats.

CLOUD SOLO
includes 1 seatA seat is similar to a unique login for each person or device required to access RGP Cloud. Only 1 device/person can use an individual seat at the same time. Examples of seats would be Front Desk 1, Check In 1, John Doe (owner). In these examples, Front Desk 1 and Check In 1 are seats that would be shared by multiple staff members and paired to the specific computer. John Doe is an example of a seat associated with a specific person. Tablet waiver stations do not count as seats.
$99
per month
$179
per month
$269
per month

Cloud Setup: $199 one-time deployment cost



HOST YOUR OWN
Unlimited seats
$99
per month
$179
per month
$269
per month

If you have the necessary IT resources, you have the option to set up and manage your own local RGP database with your own server.

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Standard

 

 

Plus

 

 

Premium

 

 

Standard
Features

Mobile Dashboard

Integrated Monthly Billing

Unlimited Email Support

Transactional Emails

Document Scanning

Advanced Charting and Reports

Auto POS Check-In

Everything in Standard AND…

Digital Waivers & Documents

Integrated digital smart waivers

Multi-Gym Functionality

Custom Reports From Queries

Membership Retention & Analysis

Customer Activity Reports

One Hour of Escalated Support

Everything in Plus AND…

Online Gift Cards

Change Request Form

Bookings & Events Scheduling

Online Bookings Integration

Booking Confirmation Emails

Resource Management

Branded Mobile App


Rock Gym Pro was designed with one goal in mind – to make your life easier! The software was developed by a successful climbing gym owner who is intimately familiar with the unique challenges climbing businesses face in their day to day operations. Since our beginning in 2008, we’ve processed over $1.5 billion in transactions and are proud to claim a customer retention rate of 99%.

Frequently Asked Questions

Need help finding the right plan for your gym?

Give us a call or send us an email. We’re happy to help get you on the right track.

What is an RGP Cloud seat?

A seat is similar to a unique login (Username/Password) that is required to access RGP Cloud. Each seat is secured one of two ways (1) Specifically paired to a physical computer (e.g.; “FRONTDESK1”) OR (2) A second-factor authentication code (2FA) that is texted to your cell phone. Only 1 computer/person can use an individual seat at the same time.

How many seats do I need?

The number of seats you need is dependent on how your gym uses RGP. Here is an example of how a gym would use RGP Cloud with a CLOUD6 deployment: (2) Front Desk Computers, (1) Check-In Computer, (1) Back-Office Computer, (2) Mobile Managers. In this example, (4) seats are tied to computers and (2) are tied to managers using 2FA mobile authentication.

What is RGP Cloud?

RGP Cloud is exactly what it sounds like – it’s the Rock Gym Pro software accessed in the cloud. With RGP Cloud, your database and RGP information is securely hosted on a remote server that we maintain. So the only thing you need to access RGP Cloud is an internet connection and a lightweight Windows computer. Learn more.

Why does RGP Cloud cost more than “Host Your Own”?

When we set up your RGP Cloud deployment, Rock Gym Pro actually sets up a physical server for you in the cloud. Instead of you purchasing and maintaining your own server, you are now paying for a server in the cloud setup and maintained by RGP.

What are the advantages of RGP Cloud vs “Host Your Own”?

With RGP Cloud, we set up and maintain your server so you don’t have to. This means you can reduce or eliminate IT maintenance/hardware costs. The only thing you need to access RGP Cloud is a lightweight Windows computer that connects to the internet.

Do I need to use RGP Cloud?

No, if you are currently using the installed version or if you are new and have the necessary IT resources you can host your own RGP server, database and network.

What hardware will I need to run my facility with RGP?

You’ll need an internet connection, barcode scanner, cash drawer and receipt printer.

Which Credit Card Processor is used with RGP?

While you can use a standalone credit card terminal for your POS transactions, we recommend using the integrated OpenEdge payment processing feature for the most efficient front desk workflow (US and Canadian customers only).

Can you help me import data from my current software?

Yes. We’re happy to help get your customer data into RGP for a small one-time fee.

I have more than one facility. Can I use RGP?

Yes! If you’re on a PLUS or PREMIUM Plan, you can link the databases of multiple remote facilities together to offer seamless member check ins to your customers.

Will my data be backed up?

Yes, your Rock Gym Pro data is backed up in near real-time.

Do you offer a discount for nonprofits?

Yes. RGP offers a 10% discount to nonprofit organizations. To request the discount, contact us with a link to your organization’s website and your TAX ID Exemption Number. We may also require your nonprofit documentation for approval. Please note: We are unable to provide retroactive discounts on past orders.