Support
Paid Support Options
Please consider signing up for a low-cost Paid Premium Support plan. Only limited email support about deployment and software bugs/issues will be offered to facilities who are not on a paid support plan. With a premium support plan, you also get access to the awesome RGP Charting Module and Secure Offsite Database Backup.
Deployment Checklist, Hints and Tips, and Hardware PDF
Download this RGP Deployment PDF (500k) for all the details about deploying RGP in your gym. This document includes information on membership cards/key tags, recommended hardware, and workflow suggestions. For best viewing, right mouse click on the link and SAVE-AS to your desktop and then open the document. This allows you to click through on the links within the document and still have the document open.
Support Articles
- Optimal Computer Configuration/Layout Diagram (Adobe PDF Reader Required)
- Payment Processing Gateways
- X-Charge Payment Processing
- Document Scanning and Storage
- Backing up your RGP Database
- Membership and Gift Cards
- Customer Tags and Customer Sourcing
- The proper way to configure your membership products in RGP
Video Tutorials
A collection of Video Tutorials has been started.
Downloads
- Download SAMPLE Membership Forms that work well with RGP (zipped, password required - Use the Contact Form to request password)
Opinion Articles
Customer Data Migration
Find out the details on Customer Data Migration
Still Have Questions?
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