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INTRODUCING ONSIGHT PRO

Your next evolution in member management starts here.

 Meet Onsight Pro — streamlined, cloud-based, and built to power your business forward.

JOIN THE WAITLIST
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WHY ONSIGHT PRO?

Agile, Efficient, and Built for Those Who Lead

The name Onsight Pro draws inspiration from "onsight climbing," a respected accomplishment in the climbing community. It represents tackling a route on the first attempt without prior knowledge, relying solely on preparation, instinct, and skill. These are qualities we bring to the table as pioneers in member management software.

Onsight Pro is our streamlined, cloud-based solution designed for agility and efficiency, helping facilities of all shapes and sizes manage their operations with confidence and ease. It allows teams to focus less on logistics and more on providing amazing member experiences.

We're Just Getting Started

Onsight Pro is coming soon — and we want you to be part of it. Join our waitlist to get early updates, sneak peeks, and be among the first to try Onsight Pro when it launches.

 

WHY ONSIGHT PRO?

Agile, Efficient, and Built for Those Who Lead

The name Onsight Pro draws inspiration from "onsight climbing," a respected accomplishment in the climbing community. It represents tackling a route on the first attempt without prior knowledge, relying solely on preparation, instinct, and skill. These are qualities we bring to the table as pioneers in member management software.

Onsight Pro is our streamlined, cloud-based solution designed for agility and efficiency, helping facilities of all shapes and sizes manage their operations with confidence and ease. It allows teams to focus less on logistics and more on providing amazing member experiences.

Built for Today, Ready for Tomorrow

Rock Gym Pro has been the industry leader since 2008, providing rock gyms and fitness facilities with a rock-solid member management system. Onsight Pro builds on that legacy, offering a streamlined, cloud-based solution for the future. Whether you stick with what’s tried and true or embrace the next generation, we’re here to support you every step of the way.

Rock Gym Pro

For those who value stability and on-premise control, RGP remains the go-to choice. It’s a powerful, customizable solution with advanced membership management, point-of-sale, and robust reporting tools. Trusted by hundreds of facilities, RGP offers the flexibility and depth needed for businesses that prefer a locally hosted system.

Onsight Pro

Built for the future, Onsight Pro is designed for facilities that want flexibility and efficiency without the limitations of a locally hosted system. Access your operations from anywhere, streamline workflows, and manage multiple locations seamlessly—all while focusing on what matters most: delivering incredible member experiences.

FEATURES & BENEFITS

RGP for Ninja Gyms Features

Explore the Benefits of RGP

As a leader in member management, RGP provides a diverse toolkit tailored to meet the unique needs of facilities like yours. With years of experience and a proven track record of success, RGP has helped countless organizations elevate their operations to new heights. Explore our robust set of features, from integrated digital waivers to advanced reporting tools, and discover how RGP can empower you to efficiently manage your business and deliver exceptional service to your members.

Effortless Automation & Streamlined Operations

Automated Onboarding: Customers, memberships, waivers, and bookings configured instantly.
Smart Waiver Management: Automate waiver collection, verification, and approvals to reduce errors and ensure compliance.
    • Smartwaiver Integration: Seamlessly collect, reconcile, and approve waivers.
    • Waiver Verification: Final approval/denial process prevents junk waivers.
    • One-Click Waiver Requests: Email customers waiver links directly from their profile.
Automated Membership Configuration: Reduces errors and streamlines setup at POS.
Multi-Gym Billing: Process payments for all locations at once or separately.
True Read/Write API: Syncs with third-party tools for marketing, SMS, and reporting.
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Improved Customer Experience

Seamless Member Perks: Easily manage benefits, access levels, and custom offerings.
Flexible Membership Options: Supports single, family, and concurrent memberships.
Versatile Pass Management: Handle day passes, punch cards, and guest access effortlessly.
On-Account Sales: Let members charge purchases to their accounts.
Granular Staff Controls: Define staff roles, permissions, and secure access via PINs.
Dynamic Check-Ins: Real-time check-in screen updates based on customer status.
Unified Customer Records: No duplicate entries, ensuring clean and accurate data.
Access Anywhere, Manage with Ease: Web-based platform, accessible on any device.
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Access Anywhere, Manage with Ease

Modern, Intuitive Design: Web-based platform, accessible on any device.
Multi-Facility Management: Oversee multiple locations from a centralized dashboard.
Customizable Multi-Location Setup: Manage location-specific settings, vendors, and pricing.
Seamless Migration: RGP customers can transition to Onsight Pro with no downtime or fees.
True Read/Write API: Syncs with third-party tools for marketing, SMS, and reporting.

Smarter Financial Management & Business Growth

Integrated POS System: Fully connected point-of-sale for smooth transactions.
Optimized Payment Processing: Exclusive RGP Stripe Custom rates help you save.
Enhanced POS Interface: Quick-sell buttons, product search, and revenue account filtering.
Advanced Inventory Tracking: Manage stock, purchase orders, transfers, and counts efficiently.
Enhanced Reporting & Insights: Improved analytics for smarter decision-making.
   

 

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SMART TOOLS FOR STRONGER FACILITIES

Onsight Pro streamlines daily operations with smart automation, seamless integrations, and flexible management features, giving you more time to focus on your members. Whether you're managing a single location or multiple facilities, Onsight Pro equips you with the technology to operate efficiently and grow with confidence.

Seamless Migration

Transitioning from RGP? No problem. Your data transfers seamlessly, ensuring zero downtime. And the best part? There are no migration fees for existing RGP customers. Payment processing stays the same, and everything is where you expect it—just on a more modern, cloud-based platform.

Waiver Automation

Automated reconciliation ensures waivers are legitimate, reducing front desk workload & improving accuracy. New customer records are automatically created when a waiver is signed, eliminating data entry. Email waiver links directly from a customer’s record.

Cloud-Based

Onsight Pro lets you run your facility from any device with an internet connection. Whether you're on a desktop, smartphone, tablet, or Chromebook, you have full access to operations, reporting, POS, and customer management—anytime, anywhere.

Multi-Gym Management

Onsight Pro was designed with scalability in mind. Manage multiple facilities effortlessly, sync settings across locations, and automate billing for one or all of your gyms. No more running identical reports across separate databases—everything is in one streamlined system.
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Next-Level POS & Inventory Control

Selling just got easier. Onsight Pro’s POS system includes quick-sell buttons for popular items, advanced filtering for different revenue categories, and integrated inventory management to track stock, transfers, and purchase orders.

WHO NEEDS ONSIGHT PRO?

Onsight Pro is the ideal solution for:

  • Small to Large Facilities: Whether you’re just starting or managing a complex multi-location enterprise.
  • Facilities Seeking Cloud-Based Solutions: Embrace the convenience and accessibility of cloud technology.
  • Teams Prioritizing Efficiency: Streamlined operations that reduce complexity and improve member experiences.
  • Gyms and Recreation Centers of All Types: We started in climbing gyms, but Onsight Pro is designed for diverse industries, including ninja gyms, fitness centers, and recreational facilities.