PRODUCT TOUR

MEMBER MANAGEMENT

Member Management

Easily Manage Member Profiles
Rock Gym Pro’s intuitive interface allows your staff to easily manage new and recurring members. 

 

PROFILES

Manage member payment information, member type, member status, add notes to profiles and more.

DOCUMENTS

Scan and attach contracts and use the RGP integrated digital waiver system to automatically attach legal, digital documents to the client profile.

ONLINE MEMBER CHANGES

Give your members the ability to request changes to their membership account directly from your website.

POINT-OF-SALE

Rock Gym Pro Point of Sale

SEAMLESS CREDIT CARD PROCESSING AND PRODUCT INVENTORY

Use the Rock Gym Pro POS module with OpenEdge integration and accept most credit cards at your facility and online.  Reprint receipts, generate close-out and POS history reports and easily track/update product inventory – all from the POS screen.

INTEGRATED DIGITAL WAIVERS

NO MORE PAPER!

Allow your participants to complete a paperless digital waiver, either online or at your facility.  Once signed the digital document AND customer information is automatically transferred to your Rock Gym Pro database.

WAIVER ALERTS

Your front desk staff will receive visible and audible alerts when a new or existing customer comes into your gym without a signed waiver.

CUSTOMER RECORDS

All signed waivers will be automatically assigned to the appropriate customer record in Rock Gym Pro.

Digital Waivers

EASY CHECK-INS

Check-Ins

GET EM’ IN QUICKLY

Use membership barcoded key tags or search by last name to get your members and guests checked-in quickly. Your front desk will notice visible and audible alerts when members need attention (e.g; past due, expired membership, no waivers, impending membership status changes etc. ).

ONLINE BOOKING & CALENDAR SYSTEM

Calendar and Online Booking

MANAGE BOOKINGS, ACTIVITIES & SCHEDULES

From classes to birthday parties to competitions to staff schedules, Rock Gym Pro’s online calendar and booking system can help you keep track of it all.

SCHEDULING

  • Build complex schedules for all your offerings and events
  • Assign staff and room resources so you don’t get double booked
  • Book customers for events and classes
  • Manage group schedules and group check-ins

 

BOOKINGS

  • Book customers for events and classes
  • Utilize web widgets and allow customers to book and pay for classes and events directly from your website
  • Send confirmation emails directly through RGP
  • Import other online payment information into RGP
  • Sync 3rd-party iCal feeds to your RGP calendar

 

MULTIGYM

MultiGym Feature

MORE THAN ONE GYM? NO PROBLEM.

If you’re responsible for more than one gym you can easily link the databases of remote facilities together to offer a seamless member check-in. With RGP’s multi gym functionality, your staff members will be able to manage customer records at any linked location.

REPORTING

GET BETTER INSIGHTS INTO YOUR GYM

RPG provides powerful reporting and analysis tools that help you make better business decisions for your gym. Create customer reports and have summaries emailed to you each day, week or month. 

CUSTOMER ACTIVITY AND MEMBERSHIP RETENTION

Know who your most loyal members and guests are, what they’re buying and how often they visit with detailed reports that display purchase and check-in history. Create easy-to-read graphs that measure how well you’re retaining those members.

MANAGE YOUR INVENTORY

Keep track of inventory levels and never run out of your best selling products with RGP inventory management reports.

RGPro Reporting

MOBILE DASHBOARD

Mobile Dashboard

REPORTS ON THE GO

View real-time sales and check-in data, even when you’re not at the gym. With RGPs mobile dashboard you can monitor your business from your mobile device or computer from anywhere. If you have multiple locations, the dashboard will consolidate all of your metrics into one convenient place.

PRODUCTS

Product Management

EASY PRODUCT INVENTORY

Look up products with keywords, category or vendor and check your quantity directly from the POS screen. Set up reorder alerts from the POS screen to let you know when things are running low.  

KEEP TRACK OF IT ALL

Track your cost of goods and set up reports to monitor the lifecycle of your inventory. If you have more than one gym, you can keep tabs on inventory and transfers for any location with mutligym inventory tracking.

YOUTH PROGRAMS

Youth Programs

PROGRAM MANAGEMENT

Create a centralized control panel to manage customers participating in recurring activities like youth programs or climbing teams. View payment and check-in history as well as customer profile notes.