Comparison Chart

Below is a list of features for each of our support plans. When you’re ready to get the most out of Rock Gym Pro you can sign up for a Paid Support Plan.

Free Level 1 Support Level 2 Support Level 3 Support
POINT OF SALE $72/month $128/month $199/month
Redeem/sell gift cards X X X X
Assign Quick Keys to products X X X X
Check customer invoice/payments tab X X X X
Integrated credit card processing at POS X X X X
Prorate any product X X X X
Attach product at POS to youth program participant  – X X X
Invoice accounts / On account sales  X X X X
Quick check-in capability  – X X X
Email receipts*  – X X X
Find Digital Document  –  – X X
DATA ENTRY Free Level 1 Support Level 2 Support Level 3 Support
Custom Queries  X  X  X  X
Export sales/payment information from RGP to Quickbooks Desktop  X  X  X  X
Document Management Configuration  X  X  X  X
Recurring Monthly Billing Memberships (EFT)**  X  X  X  X
General Reports  X  X  X  X
Membership Retention and Analysis  –  X  X
Customer Activity Analysis Reports  –  –  X  X
Create Custom reports via Queries  X  X  X  X
Set up Auto Email Reports*  –  X  X  X
Rock Gym Pro Updates  X  X  X  X
Staff Time clock  X  X  X  X
View unbillable balances  X  X  X  X
Mass Dues Changes  X  X  X  X
Membership/Punch Card Customer Quick Configure  –  X  X  X
Audit Log  X  X  X  X
Newsletter Email List Management  –  X  X  X
Offsite secure backup  –  X  X  X
Automatic POS Check-in and configure  –  X  X  X
Transactional Email System*  –  X  X  X
Youth Program Management  –  X  X  X
Document Scanning and Classification  –  X  X  X
Define Customer On-Account Spending Limits  –  X  X  X
Data Charting and Visualization  –  X  X  X
Digital Waiver System  –  –  X  X
Find Digital Documents  –  X  X  X
CHECK-IN Free Level 1 Support Level 2 Support Level 3 Support
Member Guest Pass  X  X  X  X
Share Punch  X  X  X  X
WEB DASHBOARD FREE LEVEL 1 SUPPORT LEVEL 2 SUPPORT LEVEL 3 SUPPORT
Cloud-based dashboard  –  X  X  X
BOOKING/CALENDAR SYSTEM FREE LEVEL 1 SUPPORT LEVEL 2 SUPPORT LEVEL 3 SUPPORT
Build schedules for your offerings and events  –  –  –  X
Allow staff to make bookings within RGP  –  –  –  X
Online customer booking***  –  –  –  X
Integrated online bookings/payments into RGP***  –  –  – X
Event/class check-in from check-in screen  –  –  –  X
Available in Test Mode  –  X  X  –
GIFT CARDS Free Level 1 Support Level 2 Support Level 3 Support
Integrated gift card purchase   –  –  –  X

Ready to get the most out of RGP? Sign up for a Paid Support Plan.

* SendGrid account required. Subscription rates approximately $10/mo.
** Requires a Merchant Account with OpenEdge for CC and ACH Works for checking or savings accounts.
***Stripe account required to accept online payments via the online booking system.