RGP Charts and Optional Paid Support
A new software release and some changes regarding support policies from Rock Gym Pro Headquarters… read on ….
NEW SOFTWARE RELEASE – September 16, 2009 Build v1.0.14937
I’ve released the latest version of RGP and it has some significant improvements including the powerful new RGP Charting Module. You can upgrade directly with the update button in your software (Data Entry -> Manage -> About).
The changes in this version include:
- RGP Charting – This a big (BIG!) new feature. Finally you can visualize the sales, memberships, and visit trends at your facility. Check out the video tutorial! (give it a second to load). But (big BUT!), this module requires a Paid Premium Support plan… check out the details below.
- Sample Membership Forms – very effective membership signup and membership change forms are included in a zip file in your RGP program folder. You can also download them directly. Password is ‘rgp’.
- Admin Security Level - the ‘manager’ level no longer has access to database settings and other sensitive areas of the software
- Multiple Add-On Membership Products – you can now attach multiple products (team dues, yoga dues, etc.) to a member’s monthly dues
- Customizable EFT Dues Price List – now your staff can pick from a customizable list of preset dues. You are no longer limited to “First Customer”, “Second Customer”, etc. in the Prorated Computation window or when editing a member’s dues.
- Customizable Punch Increment Buttons – if you sell other than 10 or 5 count punch cards, you can now change the buttons to add as many punches as you’d like.
- Sales Tax Report – this report has been beefed up to include more details about sales tax related transactions
- Tax Exempt Sales – only managers have access to this checkbox now
- Exact Change Button – this button is now available when completing a payment at POS
- Purging of EFT Information – old credit card/checking account numbers are automatically purged from your database after a member has been terminated and not visited for 6 months
- Purging of Old Member Photos – A new maintenance menu item allows deleting old member photos to free up space in your database
PAID PREMIUM SUPPORT OPTION
It’s been about a year since RGP was released. And now nearly 30 gyms are running Rock Gym Pro! I’m pretty psyched by that. But needless to say, the support demands have reached a point where I can no longer offer significant free support. Please consider signing up for a Paid Premium Support plan. Details are available on the Paid Premium Support page.
The short summary is that for $50/month, you get unlimited email support and access to the awesome RGP Charting Module. Some additional features will soon be coming down the pipe as well that will require having a Paid Premium Support plan in place. These features include multiple gym support via synchronized databases, automatic offsite backups, and digital offsite waiver storage. These features will be rolled out in the next 3-6 months.
And this pitch wouldn’t be complete without a little guilt, so here it is 
I’ve personally invested nearly 3,000 man hours – and typed 100,000 (!) lines of code - to make this the best software possible for operating a climbing gym. With your support, Rock Gym Pro will keep getting better, and that will translate to your gym becoming more profitable and easier to operate – because those are my goals.
Sincerely,
Andy Laakmann
Chief RGP Bug Squisher
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